IU-Notify

Receive Alerts via IU-Notify

Ensure your emergency contact information remains current in IU-Notify so you will receive alerts in an emergency.

To access IU-Notify, visit the Protect IU OneStart portal:
Login to OneStart

Or, follow these instructions:

  1. Log into OneStart at https://onestart.iu.edu.
  2. Click the Notifications tab (dark grey) on the top.
  3. Click IU-Notify on the left. You will see your contact information. Click the appropriate link to change your information.
    (Students, staff, and faculty at IUPUI may know this system as JagAlert)

For more detailed information, visit For IU emergency notifications, how do I update my contact information? in the UITS Knowledge Base.

What is IU-Notify?

IU uses a variety of methods to provide emergency and safety information, including sirens, public address, Web pages, building stewards, residence hall assistants, broadcast and electronic media, and a consolidated communications system. Collectively, these capabilities are called "IU-Notify." The IU-Notify project was designed to consolidate IU's communications systems, and it greatly enhances the university's ability to effectively transmit critical incident information.

Frequently Asked Questions

When will IU-Notify be used?
IU-Notify will be used to alert students, faculty, and staff at all IU campuses in the event of an emergency on any IU campus. This system gives IU a new level of safety and security on all campuses by enabling the university emergency preparedness team to quickly pass emergency information to a targeted audience. The more people who register, the more effective the system.
Who will receive messages from IU-Notify?
All students, faculty, and staff at IU campuses across the state will receive alerts from IU. In addition, certain affiliates, long-term guests, and local emergency responders will also be notified.

IU-Notify is not intended for the general public. The public (including parents/guardians of students) may subscribe to general safety-related email updates, but these are not the equivalent of IU-Notify.
Am I already signed up for IU-Notify?
By default, information for all students, faculty, and staff is loaded from the HR and SIS systems into the notification system. This includes name, IU-issued e-mail address, and other information provided by individuals to the university at enrollment or hiring, but it does not include cell phone numbers, number to receive text messages, secondary phone numbers, or secondary e-mail addresses. As a result, you are strongly encouraged to visit IU-Notify to review, verify, update and add your contact information to ensure your information is correct in the system.
Why should I sign up for IU-Notify?

In the event of an emergency affecting Indiana University, the safety and well-being of all students, faculty, and staff are of paramount importance. Indiana University wants you to be ready for anything. In the event of a disaster or emergency, you will need to know what to do and what actions the university is taking in the following types of situations:

  • Explosion
  • Severe Weather
  • Fire
  • Shooter
  • Terrorist Attack
  • Biohazard

During critical situations, IU faculty, staff, and students will receive information and instructions directly through IU-Notify, an integrated e-mail, voice mail and text messaging system. In order to receive these messages, your information must be up to date in OneStart. To ensure that you receive the emergency messages, it is paramount to include multiple ways IU can contact you. SMS text numbers are the fastest way to receive emergency notifications, but we also encourage you to provide a cell phone number and non-IU e-mail address and secondary or private office numbers to increase the ability of IU-Notify to reach you quickly during a critical incident.

How do I sign up for IU-Notify?

By default, information for all students, faculty and staff is loaded into the notification system. This includes name, IU issued e-mail address, and other information provided by individuals to the university at enrollment or hiring.

To review and update your personal Indiana University contact information for notification in the event of an emergency:

  1. Log into OneStart at: https://OneStart.iu.edu
  2. From the Notifications tab, select IU-Notify on the left. Your personal contact information will be displayed.
    Note: If your contact information is not visible, see In the OneStart IU-Notify page, why don't I see my contact information?
  3. Click the appropriate links to make any changes or additions you wish.

Additionally, you can log into OneStart and review and update your contact information from the Student Self-Service screen and the Employee Self-Service screen, because these numbers—except for the secondary phone fields—are part of the HR/SIS university official record. Any changes to or deletion of these numbers will affect the Global Address List, if it applies, and the information on your SIS/HR record.

How do I change my contact information for IU-Notify?

To review and update your personal Indiana University contact information for notification in the event of an emergency:

  1. Log into OneStart at: https://OneStart.iu.edu
  2. From the Notifications tab, select IU-Notify on the left. Your personal contact information will be displayed.
    Note: If your contact information is not visible, see In the OneStart IU-Notify page, why don't I see my contact information?
  3. Click the appropriate links to make any changes or additions you wish.
  4. You cannot DELETE the primary cell number, IU office number or the home phone number from this page, only the secondary phone fields. You must DELETE those numbers from the Student Self-Service screen or the Employee Self-Service screen.

Additionally, you can log into OneStart and review and update your contact information from the Student Self-Service screen and the Employee Self-Service screen, because these numbers are part of the HR/SIS university official record. Any changes to or deletion of these numbers will affect the Global Address List, if it applies, and the information on your SIS/HR record.

Can I unsubscribe (opt out, remove myself) completely from IU-Notify?

No, you cannot completely unsubscribe from IU-Notify messages. All IU students, faculty, and staff are automatically signed up to receive these messages through their IU e-mail accounts, IU office phone numbers, primary cell and home phone numbers. If you wish to include a secondary e-mail account, additional cell phone numbers, private office numbers or SMS contact information, then you are welcome to add and remove this data as you wish. Primary cell, home and IU office numbers must be deleted in the Employee Center/Student Information Center Self-Service. They cannot be deleted on the IU Notify page. If deleted for notifications, it will also delete this information from your permanent HR/SIS record for other university business.

It is necessary for IU to have a means of alerting everyone on all relevant campuses in the event of an emergency situation. IU's highest priority is the safety of its students, faculty and staff, and we will only send an emergency e-mail during critical incidents and mandatory tests.

Can the general public or parents sign up to receive IU-Notify messages?
No, the general public (including parents) cannot sign up for IU-Notify.
How many methods of contacts should I list?

The key to successful communication during emergency situations is the accuracy and variety of contact information in the system. As such, Indiana University is working hard to encourage everyone to verify, update, and add his or her contact information in the IU-Notify system.

In an emergency, Indiana University will send notifications to you at the following phone numbers and e-mail addresses currently on file for you:

  • Local or home
  • Cellular
  • Cellular secondary
  • IU office
  • IU office secondary
  • Text message
  • IU e-mail
  • Non-IU e-mail

Faculty and Staff Note: The "IU office" number is published in the Global Address List and in the IU Address Book (http://people.iu.edu/). If you have a private office number that you do not wish to make public, enter that in the "IU office secondary" field. This will allow you to receive emergency notifications via your office number, and to list a central departmental or other line publicly.

What should I do if I signed up and did not receive a text message, e-mail or phone call when a test was conducted?
Report the particular situation to iuemc@iu.edu and we will investigate your phone numbers and what was reported for your numbers. In addition, you should ensure you have put your cell phone number in the text phone field, otherwise, you will not get the text message.
Why does IU send test e-mails, phone calls, and text messages?

IU's emergency notification system will be used to announce and provide guidance in an emergency or critical incident and to communicate relevant updates. IU or campus administration will activate the system based on the circumstances of a particular situation. Since Indiana University has more than 90,000 students, faculty, and staff on its eight campuses, a system that sends out messages to everyone via several different media is necessary to ensure that everyone who needs to know about an emergency is informed as quickly as possible.

In order to be prepared for an emergency situation, IU will test the IU-Notify system at least once per year. This ensures that we can resolve any issues that could occur when sending an emergency notification using contact information supplied to the university for this specific purpose by faculty, staff and students.

The tests are in line with the requirements outlined in an amendment to the Clery Act, which President George W. Bush signed on Aug. 15, 2008. One requirement of the higher education act is that all emergency response and evacuation procedures be tested on an annual basis.

When is the next test planned?
There are no tests planned at this time, but IU-Notify must be tested at least once a year per federal law.
Can I sign up for text messages if I do not have a text messaging plan with my cell phone service provider?
Yes, you can sign up to receive text messages even if you do not have a text messaging plan on your cell phone. However, you should check with your cell phone carrier to find out if text messages will indeed make it to your phone and if there are any fees associated with delivery of text messages.
Will the text messages that Indiana University sends cost me money?
It depends on the policies of your agreement with your cell phone carrier. You should check with your cell phone carrier to understand what fees, if any, apply.
Why did I receive an IU-Notify message about a campus that I am not on?

Your contact information is pulled from the information contained in your student record (for students) and your HR record (for faculty and staff). As a result, you will have a record for each campus appearing in your official HR or student record.

For instance, if you are a full-time student at IU Southeast and a distance student at IU Bloomington, you will have a record for both campuses and you will receive alerts for both campuses.

Can I get alerts for more than one campus?

Yes. You can subscribe for alerts to as many campuses as you wish. Visit the IU-Notify page in OneStart to sign up.

Note: you may not unsubscribe from alerts for the campus associated with your student/HR record, even if you subscribe for alerts for other campuses. If you are working or enrolled at another campus, it is recommended that you subscribe to those alerts.

How can I guarantee that the IU-Notify e-mails get past spam filters?

IU-Notify alerts have been set up to bypass IU-managed spam filters, but may be caught by spam filters offered by other e-mail providers. To ensure that alert messages reach you be sure to add the following e-mail address for your campus below to your list of safe senders.

What is the IU-Notify phone number I should look for on my caller ID?

IU-Notify alerts will come from the following numbers for each of the IU campuses:

  • IU Bloomington — 812-855-6999
  • IUPUC — 812-348-7222
  • IUPUI — 317-274-6999
  • IU East — 765-973-8999
  • IU Kokomo — 765-455-9499
  • IU Northwest — 219-980-7299
  • IU South Bend — 574-520-4999
  • IU Southeast — 812-941-2000
What is the IU-Notify address that I should look for on e-mail and text messages?

IU-Notify alerts will have the following headers and email addresses for each campus:

  • IU Bloomington — alert@indiana.edu
  • IUPUI — alert@iupui.edu
  • IUPUC Columbus — alert@iupuc.edu
  • IU East — alert@iue.edu
  • IU Kokomo — alert@iuk.edu
  • IU Northwest — alert@iun.edu
  • IU South Bend — alert@iusb.edu
  • IU Southeast — alert@ius.edu
  • IPFW — alert@ipfw.edu

For text messages, all messages will contain the carrier code of 67283 -or- 226787.

In some cases, you may receive these messages from an @getrave.com address. This functionality is rare in Rave's system (IU's contracted vendor), but can happen occasionally. Messages should still be treated as real and authentic.

What other ways will IU communicate to me during an emergency?
IU uses a variety of methods to provide emergency and safety information, including sirens, public address, Web pages, building stewards, residence hall assistants, broadcast and electronic media, and a consolidated communications system. Collectively, these capabilities are called "IU-Notify." More information about these services, as well as current emergency status or preparedness information for IU, is available at the university's Emergency Preparedness site at protect.iu.edu/emergency.
Where can I ask other questions about IU-Notify?
You can send an e-mail to iuemc@iu.edu.
What types of messages will I get through IU-Notify?

IU's emergency notification system will be used to announce and provide guidance in an emergency or critical incident and to communicate relevant updates. Generally, an emergency is any incident that involves death, serious injury, or threat of death or serious injury to people; significant damage to university facilities, property, and or data; or significant disruption of university operations.

Test messages will be sent through IU-Notify at least annually to ensure that the system is working properly.

Where can I ask other questions about IU-Notify?
You can send an e-mail to iuemc@iu.edu.
Where can I find more information about an alert after I have received it?

You can find more information about an alert after an event by checking your campus Emergency Preparedness site or by visiting the Indiana University Info sites all listed below.

Will I receive an "all clear" message notifying me that the emergency has passed?
Currently, the "all clear" messages will appear on the IU Emergency Preparedness site found at protect.iu.edu/emergency, as well as on the home page of this site.
If I am concerned about the message I received, who should I call or contact?

Tune into local media. Concerned persons can call the campus status phone numbers listed below.

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