Joint information center team roles
Public Information Officer: The PIO is responsible for the overall management and coordination of public messaging and media activities. He/she provides approved messages for public consumption, via IU-Notify, PIO News Flash, social media, IU Emergency Update/Emergency.IU.edu, news releases, talking points and media briefings/press conferences. If an Emergency Operations Center is established, the PIO works there to receive information firsthand from police and others involved in the response. If needed, he/she will determine JIC staffing.
JIC manager: This person coordinates the JIC and interacts directly with the PIO. He/she is charged with managing the flow of information going out to audiences and come into the JIC via social media monitoring, emails, phone calls, media queries
Social media lead: posts PIO-approved messages to appropriate social media platforms and
Message distribution/copy-editing lead: Edits talking points, news releases, media advisories, website updates and other messaging and distributes using corresponding technology (or works with the staff who are posting the messaging to websites and such).
Writing lead: Coordinates the research for and writing of news releases, advisories
Field PIO lead: manages the media staging area and coordinates press briefings and press conferences. Additional field PIOs may be needed at the site of the incident and at the Campus Emergency Assistance Center if one is established.
Monitoring and responding to email: The person who does this should log emails and report misinformation that may need
Answering telephones: Lync can be used to group answer telephone calls. Consideration should be given to routing phones to a central number that is included on news releases.