Medical & Mental Health Emergencies

Medical and mental emergencies, AED overviews

Medical emergencies

  • Do not move a seriously injured person unless they are in a life-threatening situation.
  • Know your street address so that you can give it to emergency services.
  • In the event of a serious injury or illness, immediately call 911 (9-911 will also work from campus). Give as much information as possible regarding:
    • the nature of the illness or injury
    • the victim’s location
    • whether the victim is conscious, breathing, bleeding
    • the victim’s injuries
    • any chemicals or radioactive materials involved
  • Send someone to the building’s entrance to meet emergency personnel.
  • Only trained personnel should provide first aid or CPR. If first aid or CPR training is desired, see below for contact information listed by campus.
  • Locate the nearest Automated External Defibrillator (AED).
  • Ambulance services can always be reached by dialing 911.
  • For injuries that do not require urgent attention, visit a local clinic or your campus health center.

Mental health emergency

If you are concerned about a member of the university community, call Counseling and Psychological Services (CAPS) (see contact information for specific campuses below).

CAPS is not a 24-hour facility. Contact the emergency help numbers listed below or the IU Police Department for 24-hour assistance.

Emergency help: Crisis & Suicide Hotline at 317-251-7575 (IUPUI) or 812-855-5711 (IU Bloomington). Additional resources may be found below by clicking on the specific campus.

Students: CAPS provides professional mental health services for students. Further information can be obtained below.

Staff: The Employee Assistance Program (EAP) is available to all full-time employees and members of their household. Further information can be obtained below.

Behavioral Consultation Team (BCT): The BCT is designed for early intervention regarding behavioral issues to help support the health, safety, and success of the campus community. The BCT can be contacted by calling the specific phone number listed with the specific campus below. If the concern is urgent, please call IUPD at 911.

Automated external defibrillator (AED)

An automated external defibrillator or AED is a portable electronic device that automatically diagnoses the potentially life threatening cardiac arrhythmias of ventricular fibrillation and ventricular tachycardia in a patient, and is able to treat them through defibrillation, the application of electrical therapy that stops the arrhythmia, allowing the heart to reestablish an effective rhythm.

IU Bloomington AED locations  IUPUI AED locations  IU Kokomo AED locations

Training Resources

Several AED-related training and education resources exist on the IUPUI campus. Environmental Health and Safety at IUPUI (EHS-IUPUI) offers free presentations and learning sessions, plus American Heart Association CPR/AED and first aid classes for $25 per person. EHS-IUPUI will also provide assistance to departments wishing to purchase AEDs — both before the product selection and coordinating the installation of the cabinet equipment.

Let EHS-IUPUI assist you with the proper acquisition, uniformity, maintenance, training, and notification of emergency medical services. Three individuals on the IUPUI campus have been saved by AEDs in recent years -- AEDs save lives.

To arrange a presentation or training, please email ehs@iupui.edu.

Read the IU AED policy

Campus and community mental health services

Counseling and Psychological Services (CAPS) at the Student Health Center
812-855-5711
Available in English, Hindi/Urdu, Mandarin, and Spanish. Full-time students receive two free CAPS visits each semester. Part-time students are also eligible for CAPS services at minimal cost. Fee reductions and payment arrangements are available.

All services are currently by phone or video. Virtual counseling sessions are only available to students in the state of Indiana at the time of their appointment. Access to a confidential space, plus video and audio technology (phone or computer), are necessary.

CAPS 24-hour Crisis Line
812-855-5711 choose option 1 to be connected with a crisis counselor
Available for those who need immediate support rather than waiting for an available appointment

Division of Student Affairs
Submit a Care Referral to request help with an issue or concern, especially if you don't know which office or department to contact.

Anyone who is concerned about the safety or well-being of someone on campus can submit a confidential Care Referral about that person. If you are a student, you have the option of submitting a Care Referral to get help for yourself.

National Alliance on Mental Illness (NAMI)
Bloomington chapter
812-369-3119

Organization dedicated to building better lives for those affected by mental illness

Substance Use Intervention Services
812-856-3898/oasis@indiana.edu

A safe, judgement-free space for drug and alcohol use and recovery support

Sexual Assault Crisis Service (SACS) at the Student Health Center
812-855-8900

Student-focused, inclusive service available 24/7/365 for any member of the Indiana University community who has experienced an assault, who has or is experiencing sexual violence/harassment, or who is supporting someone who has been impacted by intimate or gender-based violence

Office for Sexual Violence Prevention and Advocacy
Confidential Victim Advocate: 812-856-2469, cva@indiana.edu

Sexual Violence Support: 812-856-6687, osvpva@indiana.edu

Available to help address safety, academic, or other university-related concerns

IU Employee Assistance Program
888-881-LINC (5462)

Provides 24/7/365 access to professional counseling and referrals for IU employees and their family members with mental and emotional health concerns.

Centerstone
Crisis line: 800-832-5442
Initial appointments: 877-467-3123

Provides community-based mental health and addiction services

Counseling and Psychological Services (CAPS)
317-274-2548 on-call services by phone Monday-Friday 9am–4pm

Walker Plaza
719 Indiana Ave., Suite 220
NOTE: CAPS will be moving sometime this academic year to a to-be-determined campus location.

Office of Student Advocacy and Support
317-274-4431
stuadvoc@iupui.edu

Connects students with resources and guides them through life and academic emergencies, including grief/emotional, physical injury or illness, financial, transportation, and housing-related crises.

Behavioral Consultation Team
Fill out a Concerned Persons Referral Form.

Individuals wishing to speak to a member of the BCT should call 317-274-2548 or 317-274-4431 and ask to talk with a coordinating member of the BCT.

Anyone who is concerned about the safety or well-being of someone on campus can submit a confidential Care Referral about that person. If you are a student, you have the option of submitting a Care Referral to get help for yourself.

Find other 24-hour numbers and online 24-hour crisis resources on this site.

IU Employee Assistance Program
888-881-LINC (5462)

Provides access to professional counseling and referrals for IU employees and their family members with mental and emotional health concerns, 24/7, 365 days a year.

Eskenazi Crisis Intervention Unit
317-880-8485

This 24-hour walk-in crisis service provides mental health crisis intervention to clients suffering from serious mental illness and substance abuse, as well as services for children and adolescents who are seriously emotionally disturbed.

Interpersonal Violence Prevention and Response
Christine Kung’u, Asst. Director of IVPR
317-274-5715
saadv@iupui.edu
719 Indiana Ave., Suite 220

Note: Will be moving sometime this academic year to a to-be-determined campus location.

Provides advocacy services for victims of domestic violence, sexual assault, and/or stalking to aid in developing a place for safety and connection with resources on and off campus.

Firefly Children and Family Alliance
317-634-5050

Offers proactive child abuse prevention services to family preservation programs, and provides comprehensive programming for adults suffering from trauma, abuse and addiction.

Adult and Child Health
877-882-5122

Provides community-based mental health services for both adults and children with a wide variety of needs.

Tom & Barbara Schoellkopf Community Counseling
812-375-7525, co201a@iu.edu
(Note: Telephone voicemail and email are NOT monitored 24 hours a day. No crisis or emergency services provided.)

Provides free, confidential telehealth services by appointment only to IUPUC, Ivy Tech, and Purdue Polytechnic students. Military members and their family are also seen free of charge. During the pandemic, telehealth services will be provided to community members free of charge.

Office of Student Affairs
Anyone who is concerned about the safety or well-being of someone on campus can submit a confidential Care Referral about that person. If you are a student, you have the option of submitting a Care Referral to get help for yourself.

Find out about our counseling services.

Families First Crisis & Suicide Intervention Hotline
317-251-7575 (available 24/7)

Solutions Student Assistance Services (SAS)
812-375-7527

Provides free, professional, and confidential consultations for IUPUC students. If campus hours do not work, Solutions can be contacted directly to schedule an appointment at an off-campus office by calling 812-377-5074.

Office of Title IX
Campus Center Room 160, 4601 Central Avenue
Dr. Joan Poulsen, 812-348-7256, jpoulsen@iupuc.edu

Provides help to students and employees in need of assistance in response to sexual violence and harassment.

Family Service, Inc.
812-372-3745

Provides counseling services for a wide range of mental health concerns and child abuse prevention education services.

Hope Squad®
Carol Kostrzewsky, 812-375-7527, ckostrze@iupuc.edu

Hope Squad® is a school-based peer support program that provides suicide prevention, intervention, and postvention education and training to students, parents, and the surrounding communities. Students can utilize this program to seek help with problems and suicidal thoughts.

IU Employee Assistance Program
888-881-LINC (5462)

Provides confidential, professional 24/7/365 counseling, referrals to specialists, and general information to help IU employees and their family members manage mental and emotional health concerns.

Centerstone
Crisis line: 800-832-5442
Appointments: 812-314-3400

Provides community-based mental health and addiction services. Also provides Centerstone Solutions, a full-service EAP that identifies issues affecting workplace productivity, morale, and overall effectiveness to help individuals function at their best in both their professional and personal lives.

Counseling Services
765-973-8646; Monday–Friday, 8 a.m.–5 p.m.

Confidential, free counseling services addressing stress, anxiety, depression, and life management are provided to students and immediate family members.

Behvioral Consultation Team
Submit the BCT referral form to submit a concern about someone's behavior.

Anyone who is concerned about the safety or well-being of someone on campus can submit a confidential Care Referral about that person. If you are a student, you have the option of submitting a Care Referral to get help for yourself.

Office of Title IX
Tracy Amyx, 765-973-8402, trramyx@iue.edu

Provides help to students and employees in need of assistance in response to sexual violence and harassment.

IU Employee Assistance Program
888-881-LINC (5462)

Provides confidential, professional 24/7/365 counseling, referrals to specialists, and general information to help IU employees and their family members to manage mental and emotional health concerns.

Centerstone
Crisis line: 800-832-5442
Appointments: 765-983-8000

Provides community-based mental health care, addiction treatment and community education; also specializes in crisis and urgent care, forensic evaluation, primary care, housing assistance and other related services.

Meridian
Crisis line: 800-333-2647
Appointments: 765-935-5390

Provides community-based primary care, mental and behavioral health care, counseling services, addiction services, and other related services.

Genesis
765-966-SAFE or 7233; 800-886-4508

Provides 24/7, year-round free services to victims of domestic violence and sexual assault. Equipped with safety shelter and other victim services.

Reid Health
765-983-3000

Counseling and Psychological Services (CAPS)
765-455-9203/iukcaps@iuk.edu

Person of Concern form for use by faculty, staff, students, family members or others who are concerned about an Indiana University Kokomo student, faculty, or staff member.

Mental Health America
765-459-0309

IU Employee Assistance Program
888-881-LINC (5462)

Provides confidential, professional 24/7/365 counseling, referrals to specialists, and general information to help IU employees and their family members manage mental and emotional health concerns.

National Alliance on Mental Illness (NAMI)
namikokomo@gmail.com

Organization dedicated to building better lives for those affected by mental illness.

Community Howard Behavioral Health
Crisis line: 800-777-7775
Appointments: 866-621-5719

Provides community-based mental health and addiction services.

The Oasis Counseling Center
765-453-4500

Offers a wide range of mental health options.

Family Service Association of Howard County, Inc.
765-457-9313

Provides a variety of programs, from teaching new parents proper childcare skills to providing housing for homeless veterans, from providing shelter for abused women, men and children to preventing child abuse in the first place.

IU Northwest Office of Counseling Services
219-980-6741 or iunoocs@iun.edu to schedule an appointment

Submit a Concerned Persons Referral form to report to the Behavioral Consultation Team (BCT), instances of behavior perceived as dangerous and/or potentially threatening to the Campus Community.

IU Employee Assistance Program
888-881-LINC (5462)

Provides confidential, professional 24/7/365 counseling, referrals to specialists, and general information to help IU employees and their family members manage mental and emotional health concerns.

National Alliance on Mental Illness (NAMI)
Lake County chapter: 219-614-2278

Organization dedicated to building better lives for those affected by mental illness.

Methodist Hospital
219-886-4000

Student Counseling Center
574-520-4125

Offers confidential, free counseling services by trained staff for a variety of personal and emotional issues including stress/time management, depression, anxiety, academic concerns, grief, sexual assault/violence, and eating disorders.

Find crisis referral instructions if you encounter a student who is suicidal or in need of emergency mental health care, take the following steps to access our services:

Healthlinc
574-307-7673/888-580-1060

Provides community-based medical and mental health services.

Office of Institutional Equity and Inclusive Excellence & Title IX
Laura Harlow, M.S., Director, 574-520-5536/aaoffice@iusb.edu

Health and Wellness Center
574-520-5557

All-inclusive facility provides a range of services including vaccinations, birth control advice, STI testing and treatment. Specializes in the care of students, faculty and staff, as well as the community.

Memorial Hospital
574-647-1000

Provides care, diagnosis, and treatment of conditions directed by board-certified psychiatrists.

IU Employee Assistance Program
888-881-LINC (5462)

Provides confidential, professional 24/7/365 counseling, referrals to specialists, and general information to help IU employees and their family members manage mental and emotional health concerns.

IU Southeast Counseling and Psychological Services (CAPS)
812-941-2244

Confidential and available to all IUS students (part- or full-time) at no fee; professionally trained counselors; signer and/or translator provided through Disability Services if needed.

Student Behavioral Consultation Team
All members of the IUS campus community can report disruptive or concerning behavior with the Behavior(s) of Concern Reporting form.

LifeSpring
812-280-2080 or 800-456-2117

Provides mental health and primary care services in southern Indiana.

IU Employee Assistance Program
888-881-LINC (5462)

Provides confidential, professional 24/7/365 counseling, referrals to specialists, and general information to help IU employees and their family members manage mental and emotional health concerns.

Center for Women and Families

Southern Indiana Campus
1301 Akers Avenue
Jeffersonville, IN 47130

812-944-6743 (business/crisis line) - Monday–Friday, 10 a.m.–5 p.m.
844-237-2331 (crisis line after-hours) - 24/7, 365 days/year

Available 24/7. Provides trauma-informed advocacy and support for individuals, families and communities affected by intimate partner violence and sexual assault; also provides all qualified individuals emergency shelter, sexual assault services and other services.

Centerstone
Indiana crisis line: 800-832-5442 or 877-467-3123 (877-HOPE123)

Provides community-based mental health and addiction services.

Seven Counties Services (KY areas)

Downtown office:
708 Magazine Street
Suite 100
Louisville, KY 40203

502-589-8926 (office line) - Monday–Thursday, 8:30 a.m.–3:30 p.m.
Adult crisis line - 502-589-4313 - 24/7, 365 days/year

University of Louisville Depression Center

U of Louisville Health Care Outpatient Center
401 E. Chestnut
Suite 610
Louisville, KY 40202

502-588-4450

Provides ready access to state-of-the-art treatment for patients of all ages and their families.