Complaint and Internal Affairs Summary

2023 Complaint and Internal Affairs Summary

It is the policy and practice of the Indiana University Police Department (IUPD) that all complaints received will be documented in the Professional Standards System (PSS) and will be reviewed, investigated, and/or referred to the appropriate Indiana University office for follow up as may be required to ensure the integrity and professionalism of the IUPD and its employees. The procedures for investigating complaints and internal affairs cases are outlined in IUPD General Orders 4.2.1 through 4.2.11. Generally, complaints involve either allegations of criminal or non-criminal misconduct.  

The IUPD classifies complaints as a Level One (Administrative Review) complaint or a Level Two (Internal Affairs) complaint. Not all complaints received meet the threshold for an internal affairs investigation and may be processed in accordance with IUPD General Orders 4.2.1 through 4.2.11. More information on these classification levels can be found in G4.2.6 Identify Level of Investigation.  

Below is a statistical summary of internal affairs investigations and complaints. 

Completed complaint investigations will be classified as one of the following: 

• Unfounded: The investigation reveals that the allegation is false and did not occur. 
• Exonerated: The investigation reveals that the allegation did occur and was lawful and proper. 
• Not Sustained: The investigation fails to uncover sufficient evidence to prove or disprove the allegations(s).  
• Sustained: The investigation reveals sufficient evidence to prove the allegation occurred.