- What types of messages will I get through IU-Notify?
IU's emergency notification system will be used to announce and provide guidance in an emergency or critical incident and to communicate relevant updates. Generally, an emergency is any incident that involves death, serious injury, or threat of death or serious injury to people; significant damage to university facilities, property, and or data; or significant disruption of university operations.
Test messages will be sent through IU-Notify at least annually to ensure that the system is working properly.
- For IU emergency notifications, how do I update my contact information for IU-Notify?
The IU-Notify service is for current students, faculty, and staff. If IU-Notify isn't available to you, you likely have former status and are not eligible for such notifications. Additionally, you cannot use this process to opt into text messaging for departmental cell phones; for special handling of departmental cell phones, contact the Support Center.
To review and update your personal Indiana University contact information for notification in the event of an emergency:
Go to Emergency Notification Settings (IU-Notify) in One.IU, and click Start
Add or edit the desired phone or email information. Be aware, however, that some information is listed by default and you cannot change it yourself; you can only edit contact information you have entered yourself.
You can choose to receive alerts for multiple campuses by checking the box next to the campus listing on the right. You may want to do this if you are located at a campus different from the one that houses your academic program, or if you regularly work on multiple campuses, for example.
You can remove the campus affiliation ("home" campus) stored in your official record as long as you select at least one campus. Your "home" campus is selected by default, but you can choose another campus as your "home" campus by selecting the campus of your choice and deselecting the indicated "home" campus
Once you have updated your information or verified that it is correct, click save.
If you are verifying because you were prompted to do so, update or verify your information, check the box stating that you have done so, and click verify.
You can also make personal decisions about your delivery method preferences without affecting your permanent HR/SIS record.
If you choose to remove delivery methods for emergency notifications, you must acknowledge responsibility for life safety issues when limiting delivery of alerts by the university. The university does not recommend opting out of any delivery method because emergencies can eliminate delivery methods, such as oversaturated cell phone towers prohibiting voice and/or SMS text delivery to cell phones.
- How many methods of contacts should I list?
The key to successful communication during emergency situations is the accuracy and variety of contact information in the system. As such, Indiana University is working hard to encourage everyone to verify, update, and add his or her contact information in the IU-Notify system.
In an emergency, Indiana University will send notifications to any or all of the following phone numbers and email addresses currently on file for you:
- IU office
- Private office/secondary home
- Cellular 2
- Cellular 3
- IU email
- Non-IU email
NOTE: If the *SMS/text box is checked, all cellular phone numbers listed will receive SMS/text messages. You can only opt out of voice calls to individual cell phone numbers by deselecting the Send Voice to: box next to each number.
IU-Notify now allows for SMS text delivery to three cell phone numbers and the option to receive both voice and text, text only, or voice only to those numbers.
NOTE: The "IU office" number is published in the Global Address List and in the IU Address Book. If you have a private office number that you do not wish to make public, enter it in the "Private Office/Secondary Home" field. This will allow you to receive emergency notifications via your office number, and to list a central departmental or other line publicly.
- Can I sign up for text messages if I do not have a text messaging plan with my cell phone service provider?
Yes, you can sign up to receive text messages even if you do not have a text messaging plan on your cell phone. However, you should check with your cell phone carrier to find out if text messages will indeed make it to your phone and if there are any fees associated with delivery of text messages.
- What should I do if I signed up and did not receive a text message, e-mail or phone call when a test was conducted?
Report the particular situation to firstname.lastname@example.org and we will investigate your phone numbers and what was reported for your numbers. In addition, you should ensure you have checked the SMS text box, otherwise, you will not get the text message.
- Can I unsubscribe (opt out, remove myself) completely from IU-Notify?
IU-Notify opt-out acknowledgment statement:
If you choose to "opt-out" of any IU-Notify delivery method, you increase your risk of not being notified. You will not receive alerts via those methods for any campus emergency or urgent situation, including but not limited to campus closure, class cancellation, or a specific threat to your safety, such as an active shooter. There are risks inherent in choosing to opt-out of delivery methods, including the risk that you will not receive critical communication from the University and therefore, you may not have necessary information to stay safe in emergency or threatening situations. If you have any responsibilities for the welfare of staff, faculty, students and/or visitors on campus, or supervise any such individuals on campus, it is important that you maintain multiple delivery points (i.e. cell and home phone) so you will receive necessary information in an emergency.
I acknowledge that I have read and understand the risks listed above.
- Can the general public or parents sign up to receive IU-Notify messages?
No, the general public (including parents) cannot sign up for IU-Notify.
- Can I get alerts for more than one campus?
Yes. You can subscribe for alerts to as many campuses as you wish. Visit the IU-Notify page in OneStart to sign up.
- Why did I receive an IU-Notify message about a campus that I am not on?
Your contact information is pulled from the information contained in your student record (for students) and your HR record (for faculty and staff). As a result, you will have a record for each campus appearing in your official HR or student record.
For instance, if you are a full-time student at IU Southeast and a distance student at IU Bloomington, you will have a record for both campuses and you will receive alerts for both campuses. You can now select your "home" campus by deselecting your current home campus and selecting at least one campus.
- What is the IU-Notify address that I should look for on e-mail and text messages?
IU-Notify alerts will have the following headers and email addresses for each campus:
- IUPUC Columbus: email@example.com
- IUPUI Indianapolis: firstname.lastname@example.org
- IU Bloomington: email@example.com
- IU East: firstname.lastname@example.org
- IU Kokomo: email@example.com
- IU Northwest: firstname.lastname@example.org
- IU South Bend: email@example.com
- IU Southeast: firstname.lastname@example.org
IU-Notify alerts have been set up to bypass IU-managed spam filters, but may be caught by spam filters offered by other e-mail providers. To ensure that alert messages reach you be sure to add the following e-mail address for your campus below to your list of safe senders.
In some cases, you may receive these messages from an @getrave.com address. This functionality is rare in Rave's system (IU's contracted vendor), but can happen occasionally. Messages should still be treated as real and authentic.
For text messages, all messages will contain the carrier code of 67283 -or- 226787.
n some cases, you may receive these messages from an @getrave.com address. This functionality is rare in Rave's system (IU's contracted vendor), but can happen occasionally. Messages should still be treated as real and authentic.
- What is the IU-Notify phone number I should look for on my caller ID?
IU-Notify alerts will come from the following numbers for each of the IU campuses:
- IU Bloomington: 812-855-6999
- IUPUC: 812-348-7222
- IUPUI: 317-274-6999
- IU East: 765-973-8999
- IU Kokomo: 765-455-9499
- IU Northwest: 219-980-7299
- IU South Bend: 574-520-4999
- IU Southeast: 812-941-2000
- If I am concerned about the message I received, who should I call or contact?
Tune into local media. Concerned persons can call the campus status phone numbers listed below.
- IU Bloomington: 812-855-9227
- IUPUC: 812-348-7200
- IUPUI: 317-278-1600
- IU East: 765-973-8200
- IU Kokomo: 765-455-9499
- IU Northwest: 219-980-6500 | or toll free: 888-968-7486
- IU South Bend: 574-520-IUSB (4872)
- IU Southeast: 812-941-2333
Parents, students, faculty, staff, and others can call 812-941-2567 for a looped informational message with up-to-date information.
• IP Fort Wayne: 260-481-6827
For weather call 260-481-5770 or 260-481-6050
- Where can I ask other questions about IU-Notify?
You can send an e-mail to .